Merantix Momentum is a Berlin-based AI startup focusing on accelerating AI adoption across many industries through B2B solutions, as well as publicly funded research projects. We work across several domains, including automotive, manufacturing, retail, healthcare and many more, transforming businesses as an external machine learning department. We achieve this using our core expertise in state-of-the-art machine learning combined with our culture of rapid iterations to build scalable solutions.

As a Systems Operations Engineer, you'll play a crucial role in maintaining and optimizing our production systems while also playing a key role in enhancing and supporting our AI platform. This position offers you the opportunity to tackle challenging problems and develop your expertise in a dynamic environment. Your ability to navigate both client-facing and internal tasks will be essential in ensuring the reliability and performance of production systems. Additionally, you will collaborate closely with various delivery teams and work directly with clients.

Your main responsibilities will be:

• Ensure the reliability, performance, and security of client production systems through proactive management.

• Maintain the lifecycle of hardware components, including procurement, configuration, upgrades, and decommissioning.

• Optimize and manage cloud infrastructure to ensure effective resource utilization and cost management.

• Quickly address and resolve incidents to minimize downtime and disruption.

• Monitor the health and performance of both physical and virtual servers to ensure optimal operation.

• Track and analyze usability metrics to ensure that tools and systems meet user needs and provide a positive experience.

• Work in the platform engineering team to support and advance our internal tools and systems.

• Implement automation solutions to enhance internal processes and tool efficiency.

• Assist in the development and evolution of internal tools to improve functionality and usability.

• Manage user access and permissions for internal and client systems.

• Create and maintain thorough documentation for systems, processes, and implemented solutions.

The ideal candidate loves to interact with our team members and clients, identifying areas of improvement. You bring excellent technical skills to ensure robust production. We are looking for versatile, self-motivated, and highly proactive individuals who can take initiative and thrive in a dynamic environment.. Our hierarchy is flat and communication is direct, which means that we operate and learn fast, as a team. Your ability to seamlessly integrate with diverse teams and handle a wide range of responsibilities will be key to your success in this role.

You are a great fit for our team if you bring these qualifications:

• Have experience managing cloud systems with infrastructure as code (e.g. Terraform or Ansible)

• Passionate about staying up-to-date with the latest DevOps advancements, including infrastructure automation and continuous delivery (i.e. GitOps, Terraform, Flux), with hands-on experience in containerization technologies (i.e Docker and Kubernetes)

• Proficiency with automation tools and scripting languages (e.g., Python, Bash)

• Strong skills in system maintenance, user administration, and network management.

• Familiarity with monitoring and logging tools (e.g., ELK/EFK, Grafana, Prometheus).

• Knowledge of IT security practices and compliance standards.

• Excellent communication and collaboration skills, with experience working directly with clients.

• Fluency in English

• Engaging Topics and Excellence: We offer unique insights into artificial intelligent research and development, working with a group of highly talented engineers and entrepreneurs.

• International Team: We are a dynamic and international team.

• We offer Visa Sponsorship.

• Learning and Development: We provide an annual learning and development budget for attending conferences or purchasing educational resources to further develop our employees’ skills. We also hold weekly and monthly events around AI innovation and implementation.

• Dynamic and open Working Culture: We have a flat hierarchy, open 360° feedback, and flexibility in our work-from-home policy as well as working hours.

• AI Ethics: We are committed to developing ethical AI software and actively foster open discussions on this topic within our team.

• Brand new office space: Bright and open office situated on the AI Campus in Berlin.

• Hardware allowance: We give you support to have all the equipment you would need to thrive on your job.

• Employee benefits: We offer a monthly allowance per employee that can be allocated as desired to one of the following: Mobility & transportation (NAVIT), sports (Urban Sports Club) or groceries (Edenred).

We are an equal-opportunity employer and value diversity. We consider all applications equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply, and we can help with immigration.