About Ovom Care
At Ovom Care, we are redefining reproductive healthcare by integrating AI-driven decision support with compassionate, in-person care. Our modern clinics provide truly personalized fertility solutions, making reproductive care more accessible, effective, and tailored to each patient’s unique journey.

As we continue to grow, we are looking for a Sales & Patient Experience Specialist who will play a key role in onboarding and guiding patients through their fertility journey, ensuring they feel supported, informed, and confident in their decisions.

As a Sales & Patient Experience Specialist, you will be the first point of contact for prospective and current patients, offering expert guidance together with the medical team and ensuring a seamless and positive experience. Your mission will be to acquire new patients and help them navigate their treatment plan with confidence.

Key Responsibilities:

• Serve as the face of Ovom Care, welcoming patients warmly and making them feel at ease.
• Effectively communicate high-level treatment journeys and pricing options transparently and confidently.
• Close sales with professionalism and empathy.
• Guide patients through the consultation and treatment process, ensuring clarity at every step.
• Assist with scheduling consultations and coordinating with the medical team.
• Manage patient data and oversee administrative processes with accuracy and efficiency.
• Build strong, lasting relationships with patients, fostering trust and engagement.

• At least 2 years of experience in a commercial or sales role, preferably in healthcare or wellness.
• Strong interpersonal and communication skills, with the ability to explain complex information in a clear and empathetic manner.
• Passion towards always offering the best experience and service possible.
• A sales-driven mindset, eager to help patients while achieving results.
• Confidence in handling patient consultations, addressing concerns, and guiding them toward the best solutions.
• High school diploma or equivalent required; additional education in healthcare, sales, or customer service is a plus.
• Proficiency in English is required; proficiency in Portuguese or other languages is a strong plus.
• Bonus: Experience in fertility care, reproductive health, or medical sales is highly valued.

• A Purpose-Driven Role – Be part of a company that is making fertility care more accessible and personalized, transforming lives in the process.
• Career Development – With Ovom Care’s rapid growth, you will have exciting opportunities for professional advancement, including international career prospects.
• Competitive Compensation – A strong base salary complemented by performance-based incentives.
• Exclusive Benefits – Access to fertility treatments as part of our employee wellness program.
• A Fast-Paced, Innovative Environment – Work in a dynamic startup with ambitious goals and room for personal and professional growth.
• Team Retreats & Events – Join our summer and winter offsites to connect and recharge with the Ovom team.

Ready to Make a Difference?
You will no longer be just an employee.
Your effort and ideas will have a direct impact on the success of Ovom Care.
If you are an ambitious person, this is a great opportunity: we are creating the next leader in the fertility sector in the EU.

Join us!

We are an equal-opportunity employer and value diversity. We consider all applications equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply, and we can help with immigration.